Privacy Policy

Privacy Policy

Last updated: 24 September 2026

Ealoor Consultancy UK Ltd (“Ealoor”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share personal information when you:

  • visit our website;

  • contact us or make an enquiry;

  • create an account;

  • submit a franchise, partnership or recruitment application;

  • register for our services, courses, appointments or events; or

  • otherwise communicate or do business with us.

1. Who we are

Ealoor Consultancy UK Ltd is responsible for the personal information described in this Privacy Policy.

Address:
Central House
2–4 Wellington Grove
Stockport
SK2 6RH
United Kingdom

General and privacy enquiries: info@ealoorconsultancy.co.uk
Franchise and partnership applications: admin@ealoorconsultancy.co.uk
Website: https://ealoorconsultancy.co.uk/

2. Information we collect

Depending on how you interact with us, we may collect:

Contact information

  • Your first and last name

  • Email address

  • Telephone and WhatsApp numbers

  • Postal address

  • Country, city or proposed territory

Account information

  • Username

  • Password in securely protected form

  • Login and account activity

  • Communication preferences

We do not have access to your original password. You are responsible for keeping your login details confidential.

Franchise and partnership information

When you submit an application, we may collect:

  • The type of opportunity you are interested in

  • Your company or organisation name

  • Your proposed city, country or territory

  • Your professional and business experience

  • Your qualifications and employment history

  • Your proposed investment capacity

  • Information about your business plans

  • Supporting documents you choose or are asked to provide

Please do not provide sensitive information unless we specifically request it and explain why it is needed.

Recruitment and consultancy information

Where relevant, we may collect:

  • Your CV or résumé

  • Qualifications and professional registrations

  • Employment history

  • Skills and work preferences

  • Immigration, right-to-work or relocation information

  • Information required to assess your suitability for opportunities

Technical information

When you use our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Website pages visited

  • Login times and activity

  • Cookie identifiers

  • Security and error logs

Communication information

We may retain messages, emails, telephone notes, WhatsApp communications and other correspondence between you and Ealoor.

3. How we collect your information

We collect personal information:

  • directly from you through our forms, website, email, telephone, WhatsApp or meetings;

  • when you register for an account or submit an application;

  • automatically through cookies, server logs and similar technologies;

  • from organisations or individuals you have authorised to provide information; and

  • from lawful public or professional sources where appropriate.

4. How we use your information

We may use your personal information to:

  • create and administer your account;

  • receive and assess franchise or partnership applications;

  • contact you about your application or enquiry;

  • verify the information you provide;

  • assess your suitability for an opportunity;

  • arrange meetings, interviews, appointments or events;

  • provide consultancy, recruitment, education or related services;

  • prepare and manage contracts or business relationships;

  • send service-related notices and updates;

  • improve our website, forms and services;

  • prevent fraud, misuse and security incidents;

  • maintain business and financial records;

  • comply with legal and regulatory obligations; and

  • send marketing communications where you have consented or where otherwise permitted by law.

Submitting an application does not guarantee that a franchise, partnership, employment or other business opportunity will be offered.

5. Our lawful bases

Under UK data protection law, we rely on one or more of the following lawful bases:

  • Consent: where you have given clear permission, such as for optional marketing.

  • Contract: where processing is necessary to take steps at your request or to perform an agreement with you.

  • Legitimate interests: where processing is reasonably necessary to operate our business, assess applications, communicate with applicants, improve our services or protect our systems.

  • Legal obligation: where we must process information to comply with the law.

  • Legal claims: where information is required to establish, exercise or defend legal claims.

You may withdraw your consent at any time. Withdrawing consent does not affect processing that took place before the withdrawal.

6. Who we share information with

We may share personal information with:

  • authorised Ealoor employees and representatives;

  • relevant Ealoor branches, franchise contacts or business partners;

  • professional advisers such as accountants, auditors and legal advisers;

  • website hosting, email, communications, CRM, account-management and IT providers;

  • payment providers where a payment is involved;

  • identity, qualification or background-check providers where appropriate and lawful;

  • regulators, courts, law-enforcement bodies or public authorities where legally required; and

  • a buyer, investor or successor if our business or part of it is reorganised or transferred.

We only share information that is reasonably necessary for the relevant purpose. Our service providers are required to protect personal information and use it only for authorised services.

We do not sell your personal information.

7. International transfers

Some service providers, partners or recipients may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to protect it. These may include using UK adequacy regulations, approved contractual safeguards or another legally recognised transfer mechanism.

You may contact us for further information about safeguards used for international transfers.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual and reporting requirements.

Our usual retention periods are:

  • unsuccessful or withdrawn applications: up to 24 months after the process ends;

  • general enquiries: up to 24 months after the last meaningful communication;

  • user accounts: while active and normally for up to 24 months after closure or prolonged inactivity;

  • contractual, transaction and financial records: normally six years after the relevant relationship or financial period ends;

  • marketing records: until you unsubscribe or withdraw consent, with limited suppression information retained to respect your choice; and

  • security and technical logs: normally up to 12 months, unless needed for investigation or legal reasons.

We may retain information longer where required by law, a dispute, safeguarding obligations or an ongoing investigation. Information that is no longer required will be securely deleted, anonymised or destroyed.

9. Cookies

Our website may use cookies and similar technologies to:

  • operate essential website and login functions;

  • remember your settings;

  • maintain website security;

  • understand website performance and usage; and

  • support optional analytics or marketing functions.

Where required, non-essential cookies will be used only after you provide consent. You can manage cookies through the website’s cookie controls or your browser settings.

Disabling essential cookies may prevent some website or account functions from working correctly.

10. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, secure passwords, software updates, backups, security monitoring and restricted administrative access.

No internet transmission or electronic storage method is completely secure. You should use a strong, unique password and notify us promptly if you believe your account has been compromised.

11. Your rights

Depending on the circumstances, you may have the right to:

  • request access to your personal information;

  • ask us to correct inaccurate or incomplete information;

  • request deletion of your information;

  • ask us to restrict how your information is used;

  • object to processing based on legitimate interests;

  • withdraw consent;

  • request your information in a portable format;

  • object to direct marketing; and

  • raise concerns about automated decision-making.

These rights are not absolute and may be subject to legal exemptions.

To exercise a right, contact info@ealoorconsultancy.co.uk. We may need to verify your identity before completing your request.

You also have the right to complain to the UK Information Commissioner’s Office:

Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

We encourage you to contact us first so we have an opportunity to address your concern.

12. Marketing communications

We may send you marketing communications where you have consented or where permitted by law.

You can unsubscribe at any time by:

We may still send essential service, account, contractual or application-related communications.

13. Automated decisions

We do not intend to make decisions that have a significant legal or similar effect on you solely through automated processing.

Technology may be used to organise applications, prevent spam or support administrative review, but significant application decisions will involve appropriate human consideration.

14. Children’s information

Our franchise and partnership registration services are intended for people aged 18 or over.

We do not knowingly collect information from children through these services. If you believe a child has provided personal information, please contact us so that we can investigate and take appropriate action.

15. Third-party websites

Our website may contain links to websites operated by other organisations. We are not responsible for their privacy practices. Please review the privacy policy of any third-party website before providing personal information.

16. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, legal requirements or processing activities.

The current version will be published on this page, and the “Last updated” date will be revised when material changes are made.

17. Contact us

For questions about this Privacy Policy or how we handle personal information, contact:

Ealoor Consultancy UK Ltd
Central House
2–4 Wellington Grove
Stockport
SK2 6RH
United Kingdom

Email: info@ealoorconsultancy.co.uk